Privacy Policy

AFileFix exists to give everyone access to powerful document tools — fast, private, and AI-powered. Core tools are free to use with no signup required. No data harvesting. No watermarks.

How we handle your files

Browser tools

Tools like Split, Rotate, Watermark, and Page Numbers process your file entirely in your browser using JavaScript. Your file never leaves your device and is never sent to AFileFix's servers. We have no copy of your file at any point.

Server tools

Tools like Compress, Merge, Password Protect, Unlock, Repair, Edit & Sign, and PDF-to-Word upload your file to our server for processing. The file is written to a temporary location, processed (typically within seconds), and deleted from disk immediately after the response is returned. Files are never retained, logged, or used for any other purpose.

AI tools

Tools like Contract Review, Chat with PDF, Invoice Scanner, and Document Comparison send your document to a third-party AI provider for analysis. AFileFix holds the file only in memory during processing — it is never written to our disk. The AI provider may retain the document for up to 30 days under their enterprise privacy terms (for safety review purposes only) and never uses it to train AI models.

How Anthropic handles API data:

  • API requests are retained by Anthropic for up to 30 days for safety review, then automatically and permanently deleted.
  • Anthropic does not use API data to train its models — this is guaranteed under their commercial API terms, not an opt-in or opt-out setting.
  • This is meaningfully different from uploading documents directly to Claude.ai or ChatGPT on a consumer plan, where your data may be used for model training unless you have manually opted out.

We never use your documents to train AI models. Ever. You can verify Anthropic's API data policy directly at anthropic.com/legal/privacy.

Per-tool privacy details

ToolBrowserServerHybridAIRetention
Split PDFNot uploaded
Rotate PDFNot uploaded
Delete PagesNot uploaded
Reorder PagesNot uploaded
Page NumbersNot uploaded
WatermarkNot uploaded
PDF to ImageNot uploaded
Image to PDFNot uploaded
Image ResizerNot uploaded
Social ResizerNot uploaded
Redact PDFNot uploaded
Compress PDFWithin minutes
Edit & SignWithin minutes
Password ProtectWithin minutes
Unlock PDFWithin minutes
Repair PDFWithin minutes
PDF to WordWithin minutes
Merge PDFWithin minutes
Chat with PDF≤ 30 days (Anthropic)*
Contract Review≤ 30 days (Anthropic)*
Invoice Scanner≤ 30 days (Anthropic)*
Document Comparison≤ 30 days (Anthropic)*
OCR — Scan to Text≤ 30 days (Anthropic)*
PDF to Excel≤ 30 days (Anthropic)*

About Hybrid: Tools marked Hybrid try to process your file in your browser first. They fall back to our server only if the browser can't handle the file. Server files are deleted within minutes.

About Anthropic retention: AI tools forward your document to Anthropic's enterprise API. Anthropic retains data up to 30 days for safety review, then permanently deletes it. Anthropic does not use API data to train AI models.

About Document Comparison: This is the only AI tool that briefly writes files to disk during processing — the comparison script needs file paths to operate on. Files are deleted immediately after the script returns, with a finally-block safety net to clean up if anything fails.

PDF Pipeline

PDF Pipeline composes multiple operations into one workflow. Each step has its own privacy treatment depending on what the step does.

Pipeline step typeTypeRetention
Watermark, Rotate, Page Numbers, FlattenBrowserNot uploaded
MergeHybridWithin minutes
Compress, Password Protect, Unlock, RepairServerWithin minutes

Your specific Pipeline configuration determines which steps apply. The Pipeline tool page shows the privacy treatment for each step you've added.

What we never do

  • ×Store or share your files — server-processed tools delete files immediately after processing. Browser-based tools never reach our servers at all.
  • ×Sell your data
  • ×Require signup
  • ×Add watermarks
  • ×Share data with advertisers
  • ×Use your files or documents to train AI models
  • ×Track you across websites

Analytics

We use basic anonymous analytics to understand which tools are most useful. No personal data collected. No cookies that track you across sites. No fingerprinting. Ever.

Feedback submissions

When you tap thumbs-up or thumbs-down on a tool result, we save the vote so we can investigate issues and understand which tools work well. We store the tool name (e.g. "compress"), the vote, any optional comment you typed, and the filename string of the document you processed — never the file contents themselves. We also store your IP address and User-Agent so we can reproduce reported issues.

Feedback rows are kept indefinitely so we can spot long-running issues. To request deletion of any feedback you've submitted, email us via the Contact page.

Compliance and certifications

AFileFix doesn't carry formal compliance certifications. Specifically, we don't have ISO 27001 certification, SOC 2 reports, HIPAA Business Associate Agreements, or formal GDPR Data Processing Agreements with named processors.

Our privacy architecture is designed around minimizing data exposure — most tools run in your browser without uploading files at all, server-side tools delete files immediately after processing, AI tools forward documents to Anthropic without using them for training. In practical terms, that's a strong privacy posture. But practical privacy isn't the same as formal compliance, and some use cases need formal compliance specifically.

If your work involves any of the following, AFileFix isn't the right tool:

  • Documents subject to HIPAA (medical records, patient communications)
  • Documents subject to attorney-client privilege
  • Classified or controlled-unclassified information
  • Any workflow where your organization or industry requires processing tools to carry formal certifications

For those use cases, we recommend desktop PDF software (which processes entirely offline) or paid tools that carry the specific certifications your work requires.

For everyday documents — work memos, expense reports, study materials, contracts you're working on personally — AFileFix's architecture provides reasonable privacy without formal certifications. Most users don't need formal compliance; this advisory is for those who specifically do.

Contact

We take privacy questions seriously and respond personally.

Contact us →
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